Terms and Conditions
1/ Delivery Information
2/ Terms and Conditions
1/ Delivery Information
We aim to deliver within 14 days to addresses in Europe and within 21 days to USA, Canada, Far East, Australia and the rest of the world. We can deliver to most countries, however, there are some exceptions. Please contact us at info@youngrealart.com to check if we can deliver to your country.
All deliveries are dispatched via a courier service and are insured.
The delivery charge is calculated according to the product size and weight, as below. It will be added to the price at the the Checkout (more info at How to Shop).
Artwork size:
Small: up to A4 (21 x 29.7 cm)
Small: art on paper up to A2 (42 x 59,4 cm), unframed
Medium: A4 to 120 cm (longest size)
Large: from 121 cm to 190 cm (longest size)
Extra Large: over 191 cm (longest size)
Delivery rates:
CZ, SK - Free Postage
Europe
Small: 500 Kč
Medium: 1500 Kč
Large: 2500 Kč
Extra Large: 4000 Kč
For rates to USA, Canada, Far East, Australia and the rest of the world please contact us at info@youngrealart.com
2/ Terms and Conditions
Terms and Conditions of an e-shop, Young Real Art, operating at http://www.youngrealart.com (hereinafter Young Real Art), including Warranty Claim Terms and Conditions, as an inseparable part.
The Terms and Conditions are governed and constructed in accordance to the Civil Code of the Czech Republic. The courts of the Czech Republic shall have exclusive jurisdiction in matters of litigation and dispute. The Terms and Conditions are valid from 22/09/2013 and we reserve the right to update them at any time, without notice. Date of the last update: 1st June, 2016.
1. In General
1. 1. Young Real Art - Jana Lastovka is a company registered in the Czech Republic under Business ID: 722 28 962, registered office: Františka Křížka 4, Prague 7, 170 00, Tax ID: CZ 7759032050, electronic mail address: lastovka@youngrealart.com. The following terms and conditions apply between yourselves and Jana Lastovka, and govern the sale and purchase of products at Young Real Art.
1. 2. By placing an order you confirm that you have read the Terms and Conditions and you agree to them. A copy of the Terms and Conditions will be sent to you as an attachment to the purchase confirmation email.
2. The Contract
2. 1. A product listing at Young Real Art is an invitation to treat. A contract is formed when Young Real Art accepts your payment.
2. 2. We accept your order without an unnecessary delay and will send you a confirmation email immediately. The email will include a copy of the Terms and Conditions, care guidelines and packaging directions for returns.
2. 3. Expenses related to the delivery are calculated in respect to the delivery charges set by our courier.
3. Repudiating the Contract
Your customer statutory rights are not affected if, for any reason, you wish to return a product and repudiate the contract. You can do it within 14 days of the delivery. You will carry the costs of the return, such as shipping charges. If you require assistance with a return you can contact our customer service. We reserve the right to repudiate the contract for legitimate reasons.
4. Data Protection
4. 1. All personal details you provide at Young Real Art will be treated as confidential and will never be made available to other parties apart from our courier service or Ceska posta (Czech Mail). The data will be used solely in relation to sending you the order and processing your payment.
4. 2. By entering your details at Young Real Art you give us the right to use it to fulfill your order.
5. Pricing
All prices are contractual. Young Real Art always shows valid prices, according to the current exchange rates published by the Czech National Bank.
6. Payment
Young Real Art accepts the following payment:
• Payment in advance by a bank transfer
Account details for domestic payments:
Name of the account holder: Jana Lastovka
Bank code: 0100
Account number: 107-5381430217
Account details for international payments:
Name of the account holder: Jana Lastovka
IBAN: CZ7901000001075381430217
SWIFT (BIC): KOMBCZPPXXX
7. Deliveries
7. 1. Your order will be dispatched via a courier service or Ceska posta (Czech Mail) within 10 days of the payment, i.e. the date when the full price including the delivery and any other charges is credited to the aforementioned bank account.
7. 2. We are liable for the goods and damages made upon them up until the time when you will have accepted the delivery.
8. Warranty
Warranty Terms and Conditions are set out in Article 9 by valid regulations of the Czech Republic.
9. Warranty Claim Terms and Conditions
9. 1. We guarantee that, at the time of delivery, your product will be in accordance to the Terms and Conditions: it will correspond the description, be in a correct amount, satisfactory quality and reasonably fit for purpose.
9. 2. If you find the product delivered to you in breach of the contract, you ought to notify us within 7 days of the delivery. Failure to do so will deem you to have accepted the product. Where you make a valid claim in respect of any defects, and we are liable for them, we will undertake to make up for the defects by restoring the product condition or exchanging it free of charge, without an unnecessary delay. If that is not possible you can request a proportionate discount or choose to terminate the contract. This does not apply to cases when you have known of the defects before entering the contract.
9. 3. Warranty does not cover wear and tear, originating from general use of the product. When a product is sold at a discount, the faulty parts leading to the discount are excluded from the warranty.
9. 4. Warranty period in consumer goods is 24 months and it counts from the date, when you accept the goods.
9. 5. If a defect is of a removable nature, you are entitled to a prompt and due removal of the defect, free of charge. Alternatively, you can request an exchange of the product or its part, if that is not disproportionate to the nature of the defect. If such resolution is not possible, you can request a proportionate discount or choose to terminate the contract.
If the defect is beyond repair and it prevents you from using the product correctly, you are entitled to an exchange or you can choose to terminate the contract. If you do not wish to exchange your product or to terminate the contract, you can request a proportionate discount.
9. 6. We are not liable for defects, arising from unprofessional assembly or unauthorized installation, unless it was carried out by our employee/contractor, or if the defect was caused by an error in the product care guidelines.
9. 7. The rights, arising from the defect liability shall be claimed to:
Jana Lastovka
Františka Křížka 4, Prague 7, 170 00
Czech Republic
email: lastovka@youngrealart.com
10. Gift Certificates
Order of a Gift Certificate constitutes and offer to us. Contract of sale arises when you proceed with the payment.
Any unused balance of a Gift Certificate can be used on subsequent orders. If an order exceeds the amount of the Gift Certificate, the balance must be paid by a bank transfer.
Combined Gift Certificates can be used in a single order.
Gift Certificates include a signature of the gallery founder, printed face value, expiry date and a unique code.
The delivery address represents the address on the ordering form, as in a regular purchase, unless changed to a customary address.
The Gift Certificate has a cash redemption value of 0.001p, and it cannot be used to purchase another Gift Certificate.
The Gift Certificate cannot be cancelled by the purchaser once it has been redeemed in part or in full.
After the expiry date, the gift certificate cannot be used. The validity of the Gift Certificate is 12 months of the day of purchase.
Refund can be requested within 14 days of the Gift Certificate delivery..
The Gift Certificate cannot be used on discounted goods or goods on special offer.
If you are unsure about the Terms and Conditions please contact us at info@youngrealart.com or +420 608 46 22 11.
